Helping Technical People Become Better Mentors

    

Summary:
As careers progress, the core technical skillset needs to be augmented with solid human capital development skills: leadership, communication, feedback, delegation and the ability to develop subordinates through appropriate coaching and mentoring. Unfortunately, technical professionals, whose advice are highly worthwhile and sought after, do not always possess the skill and training to serve as effective mentors. This course details the fundamentals of coaching and mentoring. designed for those technical resources that may not have interpersonal communication, listening, coaching, and mentoring among their top areas of expertise.

Duration:
1 Day/Lecture & Lab

Audience:
This course is designed for those technical resources that may not have interpersonal communication, listening, coaching, and mentoring among their top areas of expertise.

Topics:

• What is the difference? Mentoring, Coaching, Supervising, and Feedback
• Using the S>T>A>R Model (Situation, Task, Action, Result)
• Mentoring Reframing, Objectives, Boundaries, and Habits
• Ensuring Maximum Input and Value
• Using Metrics to keep on Track

Prerequisites:
There are no prerequisites required for this course.

Last Update: May 22, 2012