COBIT Foundation Certificate Program

    

Summary:
The COBIT Foundation Certificate program is intended to enable the course participants to apply the COBIT Governance Framework guidelines to their IT Service Management programs. The course is taught by experience instructors who bring real ITSM life experiences into the classroom, the deliver approach combines theoretical and hands-on knowledge transfer, including exercises.

Duration:
3 Days/Lecture & Lab

Audience:
The target group for this program is:-Individuals who require an understanding of COBIT Governance framework, associated processes and how it may be used to enhance the quality of IT service management within an organization. -IT professionals that are working within an organization that has adopted and adapted ITSM as its standard to managing IT Services -This may include but is not limited to, IT professionals, business managers and business process owners.

Topics:

• Introduction to COBIT
• The need for control and a control framework
• Introduction to COBIT Terminology
• Applying COBIT in practice
• Introduction to Implementation Tools

Prerequisites:
There are no formal prerequisites for this program. However, it is recommended that course participants possess: -General knowledge of ITSM best practices-2 to 4 years professional experience working in IT Service Management environment

Last Update: May 20, 2012